Archive for the ‘Domain names’ Category
How to transfer your domain name
Dec 10 10
Depending on the domain extension there is a different process for transferring your domain name:
For any .uk domain name
All UK domain names are registered through Nominet.
Each registrar of Nominet has their own ‘tag’ which allows them to directly register and manage the domain name on behalf of their customer. Our tag is ‘CHARD’ To transfer your domain name to us you need to contact your current domain host and ask them to change the tag on your domain name to CHARD.
For any Global TLD – .COM, .NET, .ORG, .BIZ
If your domain is of global type (eg .com/.org/.net/.biz etc) then the process is slightly different.
- Firstly you need to contact your current domain host and ask them to ‘unlock’ the domain name and to also provide you with an authorisation code.
- Advise us once this is done and we will then request the transfer through our TLD registry which is Tucows Inc.
- The domain registry will then send an automated email to the admin contact for the domain (you need to make sure the admin contact is a current working email address)
- The admin contact then uses the authorisation code to confirm the transfer.
- The domain transfer will then take upto 7 days to complete. Once it is completed the domain name will automatically renew for a further year.
Please note domains can not usually be transferred if registered within the last 60 days, or if they have gone past their expiry date.
Mailbox Quota Exceeded Warning
Mar 10 11
Just like your webspace and your bandwidth, it is important to keep track of how much of your mailbox quota you are using. If you don’t you may be greeted with an email that looks like this:
“*Subject: **Quota exceeding warning*
Warning!
Your mailbox quota was exceeded. All messages to your address will be
rejected.
Please, free space in the mailbox or contact server administrator.
This message is automatically generated, please do not reply to it.”
The default mailbox size with us is 20MB. This is normally more than enough if you are downloading your emails on a regular basis, as this is usually enough for several hundred emails.
For any particularly busy mailbox, or any mailbox that regularly receives large attachments you should consider either upgrading the email account or redirecting the email to another address.
If you think that you have downloaded all your emails and you still receive the error message above, then you may be inadvertently keeping a copy of your emails on the server. To check this (using Outlook as an example) click on tools, then accounts, then highlight your account and click on properties, then advanced. In this section you will see the option to keep a copy of mail on the server. If this is ticked and you receive the error above then untick it, or set mail to be removed off the server after so many days.
To view how many emails you currently have on the server, you can login to our webmail service at the following address:
http://webmail.yourdomainname.com
(just replace yourdomainname.com with your actual domain name)
Special Offers
Feb 10 09
Check out our current offers below:
As well as our normal Site Buider offer we are now pleased to announce that we can offer a 1 page Plesk Site Builder with every single domain registration. This is perfect for anybody who would like to have a ‘holding’ page with their company details on.
No design knowledge is required. Easily create your design in 5 simple steps. With over 500 design templates to choose from, it’s ideal for the small business user or personal website.
Click here for more information.
Plesk Site Builder Now Available
Nov 09 23
New Launch
We have recently introduced the Plesk Site Builder as an optional extra for all our hosting packages. For November and December we have a special introductory offer – Purchase any new Hosting Package and you will receive the Site Builder for free.
Plesk Sitebuilder includes an easy to use five-step wizard. No Web Design or programming experience is necessary.
- Create the design of your website (choose from many free templates)
- Structure the website.
- Edit the content.
- Define parameters.
- Publish the Website
For full details please visit our Site Builder page.
Email Scam – Internet Trademark Intellectual Property Rights
Oct 09 16
There seems to be a new wave of this particular scam email, usually from the ‘Domain name registration center in Shanghai’ or the ‘Domain name registration organisation of Asia’ or similar.
The email will read something like:
—–Original Message—–
> *From:* fiona [mailto:fiona@east-technology.org]
> *Sent:* 08 October 2009 08:34
> *To:* office@your-name-here.co.uk
> *Subject:* Re:Europeanarts-Intellectual property rights (To CEO)
> *Importance:* High
>
> Dear CEO,
>
> We are the domain name registration organization in Asia, which mainly
> deal with international company’s in Asia. We have something important
> need to confirm with your company.
>
> On Oct.7,2009, we received an application formally. One company named
> “Baldfiltering company” wanted to register the following domain names:
>
> your-name-here.asia
> your-name-here.cn
> your-name-here.com.cn
> your-name-here.com.hk
> your-name-here.com.tw
> your-name-here.hk
> your-name-here.cn
> your-name-here.tw
>
> and Internet Trademark:Europeanarts
>
> through our entity.
>
> After our initial examination, we found that the keyword and domain
> names applied for registration are as same as your company’s name and
> trademark. These days we are dealing with it. If you do not know this
> company, we doubt that they have other aims to buy these domain names.
> Now we have not finished the registration of Baldfiltering company
> yet, in order to deal with this issue better, Please contact us by
> telephone or email as soon as possible.
>
> Best Regards,
>
> Fiona
>
> **Auditing Department **
Do not be taken in by this, as it is nothing more than a misleading and dishonest marketing ploy.
They basically want you to contact them so they can explain the importance of you buying all those domain extensions from them.
If, for any reason you would like to buy the Hong Kong extension of your domain name that’s fine, but you should go through a trusted domain registration company.
The article in this link explains what happened when one domain owner replied. Notice the amounts they want to charge towards the bottom of the article. Also the many comments from other domain owners who have received similar emails.
Domain name renewals
Sep 09 29
Expired domains
If you do not renew your domain name in time, you run the risk of losing the domain and any associated website/emails will go offline. How long it takes to go offline depends on the domain extension and which registry it came from.
.co.uk, .ltd.uk, .plc.uk, .me.uk
All .uk domains names are registered through Nominet. When your domian name goes past its expiry date you are given 30 days grace before the domain is suspended. As soon as the domain is suspended, any emails and website you had set up will go offline. The domain name will be held in suspension for a further 60 days and will then be deleted, then it will publicly be available for re-registration. The domain is still renewable at the normal price anytime during this 90 day period.
.com, .net, .info, .biz, .org, .tv
There are stricter (and possibly costly) procedures for these domain names. If you have any one of these domains and you do not renew, your site and emails will go down the next day and your site will change to a generic click site which is the domain registry’s default page. At this stage it takes upto 24hrs to come back online after the renewal payment has been processed.
Redemption period
Depending on the registrar used, the domain renewal will still be allowed at the normal price for approximately 30 days after the expiry date. Then it will be placed in a ‘redemption grace period’ during which time the domain owner would need to pay a redemption fee to release the domain before it can be renewed. The redemption fee can be upto $160 and is non refundable. This shows the importance of renewing your domain name on time.
Redemption fess do not apply to any .uk domain names.
Renewal reminders.
We will firstly send an automated email renewal reminder the month before your domain name/hosting package is due. e.g. Anything due for renewal in December, your first renewal reminder will be sent at the beginning of November to the billing email address we have on file for you, so it is important you keep your email address upto date.
We will follow up with a second reminder at the beginning of the month your account is due for renewal and a third to chase the renewal before the domain/hosting package goes past the expiry date.
Please note It is the clients responsibility to ensure any domain is renewed.
From time to time there are anomolies in any system which will result in you NOT being billed for a name. If you are not billed – we don’t get paid – we thus will NOT renew a domain name – it should ALWAYS be considered to be the clients responsibility to contact us and ask us to renew a domain name.
Free domain privacy option now available
Sep 09 17
Hide your personal contact details from the general public.
Every time you register a domain name, your private contact details, such as your address and telephone number are publicly accessible in the online WHOIS database.
With our free Domain Privacy service you can protect your personal information from any other unwanted attention by replacing all of your private contact information with our own default details. Domain Privacy is available for .com, .net, .biz, .info and .org domain names.
Key Benefits
- Protect against identity theft
- Avoids telesales calls and junk postal mail
- Protect your domain from email spam
- Protect against fraudulent domain transfers
How to register a private domain
Registering a private domain is easy. Simply enable the ‘domain privacy’ option on the registration form once you have chosen your domain name.
What about .uk names?
The .uk domain registry, Nominet UK, provides a similar service known as “Whois Opt-out”. This service is only available to personal domain names, rather than business registrants and this will allow you to omit your address from the online Whois. When purchasing a new domain names from Your Name Here, the Whois Opt-out can be enabled the same way, by clicking on the ‘domain privacy’ box.